Our policy is valid for a period of 30 calendar days from the date of the purchase. If you are not satisfied with the product or services for any reason you can ask for a refund. If the period of 30 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund.
Refund requirements
The following criteria must be met to qualify for a refund:
- Customer’s account must be in good standing
- Product or service must not be downloaded
- Product or service must not be installed or activated
- Product or service must be deleted
If the conditions listed above are not met, we reserve the right not to issue a refund.
Additional services
Please note that any additional services, custom work or technical support or training sessions completed are non-refundable as our time cannot be recovered.
Contacting us
If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to [email protected]
This document was last updated on June 25, 2020